Freezing your Planet Fitness membership can be a convenient option if you're unable to use the gym for an extended period due to personal reasons, travel, or other commitments. Here are the steps you generally need to follow to freeze your membership:
1. Check Eligibility: First, confirm your membership type. Planet Fitness typically allows active members to freeze their memberships for a specific period, which may differ based on your location or membership agreement. Some membership types might have restrictions on freezing.
2. Visit the Website or App: Log into your Planet Fitness account through their website or mobile app. They may have a dedicated section for membership management, where you can find information about freezing your membership.
3. Contact Customer Service: If you can't find the option to freeze your membership online, your best course of action is to contact Planet Fitness customer service. This can be done through phone or by visiting your home gym. The staff there can guide you through the process and address any questions you may have.
4. Complete Required Forms: If freezing your membership is possible, you may need to complete a request form. This can often be done online but may also require you to go to your gym. Provide any necessary details, such as the duration you wish to freeze your membership.
5. Be Aware of Fees: Keep in mind that there might be a fee associated with freezing your membership, depending on the terms of your agreement. Make sure to inquire about any potential charges during the process.
6. Receive Confirmation: Once your membership is successfully frozen, you'll typically receive confirmation via email or through your Planet Fitness account. Ensure to keep this for your records.
7. Review Re-activation Terms: Lastly, be clear about how and when your membership will be reactivated. It's important to know if it will automatically resume at the end of the freeze period or if you need to take further steps to activate it.
Freezing your membership can help you save money while you're unable to use the gym. Always read the fine print in your membership agreement for specific rules and procedures related to freezing.