Questions You Ask Logo

How to Use United Travel Credits?

Using United Travel Credits can be a straightforward process, allowing you to apply your credits toward future travel expenses with United Airlines. Here's a step-by-step guide on how to effectively utilize your United Travel Credits:

First, it's important to understand what United Travel Credits are. These credits typically arise from flight cancellations, changes, or travel disruptions and can be used for the purchase of passenger tickets, taxes, fees, and certain other travel-related expenses.

To begin using your travel credits, follow these steps:

1. Check Your Travel Credits: Before attempting to book a flight, confirm the amount of travel credits you have. You can do this by logging into your MileagePlus account on the United website or app. Look for a section labeled "Travel Credits" or "Travel Certificates," where your available balance should be displayed.

2. Book a Flight: When you're ready to book a flight, visit the United Airlines website or use their mobile app. Enter your travel details, including your departure and arrival cities, travel dates, and the number of passengers. Proceed to the flight selection screen.

3. Apply Your Travel Credits: After selecting your flight, you'll move to the payment screen. Here, you can apply your travel credits. Look for an option that allows you to use your travel credits or certificates when you are reviewing your payment options. Enter your credit information as prompted.

4. Complete Your Booking: Once the credits have been applied, you can finalize your booking. Make sure to review the total cost and confirm that the credits were successfully deducted. If there is a remaining balance, you can pay it using a credit card or another payment method.

5. Check Expiration Dates: Be mindful of any expiration dates associated with your travel credits. United Travel Credits typically have a validity period, so be sure to use them before they expire. You can find specific details regarding expiration in your MileagePlus account or in the communications you received about the credits.

6. Contact Customer Service if Needed: If you encounter any issues while trying to redeem your credits, don't hesitate to reach out to United Airlines' customer service for assistance. They can provide support and ensure you can use your credits efficiently.

By following these steps, you can successfully utilize your United Travel Credits and enhance your travel experience with the airline. Remember to regularly check any updates or changes in policies regarding travel credits, as airlines occasionally modify their procedures.